KEY FEATURES:
•These can have ANY message on. Please let me know in the personalisation box what you would like. Shorter messages will be in the script font, longer messages will be in the type writer style font, unless you state otherwise.
•Choose the amount of name hearts you would like, to best represent the couple or family, from the drop down menu. Then type in the personalisation box, what names you would like, please take care to check for typos when you enter this information.
•Add a special date to the bottom curve of the Ampersand for no extra cost. Just let me know the date you would like in the personalisation box. - PLEASE NOTE: I copy and paste the date from your order, so if you would like 'Established in 2023' please type it this way, if you just put '2023', that is what will go on the sign. Also the layout of the date will be how you type it, whether you would like it fully typed (date, month, year) or just in numbers, it will appear as you type it.
•This is a freestanding piece but would also make a stunning feature on a gallery wall among your photographs. This does NOT come with wall fixings but are easily purchased.... command tape would work well.
•All my pieces are made to order, so I can match any colour scheme. The standard primary colours are Grey, Light Grey, Black Or White for the Ampersand colour. If you would like a different colour scheme please click the 'Other' option from the drop down menu and let me know the colours you would like in the personalisation box.
•The Ampersand itself is 20cms (8 inches) tall and 18mm (0.7 inches) thick, hand painted MDF wood. The 'stitching' detail around the edges of the & Sign and hearts, is added by hand. With sparkly hearts on the name hearts to complete the look. The name hearts are either 5cms or 6cms across, depending on how many names you choose.
•High quality permanent vinyl is used for the personalisation which will last well over time if looked after.
Dust with a dry cloth.
POSTAGE:
There are 3 options for UK postage at checkout:
The Free UK Postage is Royal Mail 2nd Class postage that usually takes 3-5 working days,
Or you can upgrade to 1st class postage which usually takes 1-3 working days
OR Evri Tracked Expedited postage which usually takes 1-2 working days.
International postage is via courier tracked postage which should take 9-11 working days but can take up to 1-2 months.
For UK Royal Mail Postage: If you are not in when your postie tries to deliver, they will leave a red card for you to collect from your local sorting office, OR you can re-arrange redelivery online for a day more convenient for you. Please make sure you collect your item within 14 days otherwise it will get sent back to me and you will have to pay a redelivery charge.
☆Please note that at peak times, postage can sometimes take longer than the postal carriers stated times, I wish I had some control over this but unfortunately I don't. Feel free to message me if it doesn't arrive in the expected window.☆
Please make sure that you check your order upon delivery for any damage that may have occurred during postage. This rarely happens, but it must be claimed within 14 days of receipt of your item.
Don't forget to have a look at the rest of my store for more personalised gifts:
Thanks
Suz 😊
*I can create the personalisation in any language. However please make sure it is perfectly phrased in the personalisation box (capitals, grammar and punctuation), so that I can copy directly from you order - because I won't know what it means to correct it.
ADDING A GIFT BOX TO YOUR ORDER:
Etsy makes it a little difficult to find where to add the gift box to your order. This is done at checkout, not from the listing.
•Fill in the order you want (from the drop down menus and personalisation box) then click add to basket or buy now.
•Next go to basket -
•Select - 'Mark order as gift'
•Then click on 'shop policies' at the top.
•Postage options should pop up - lower down it should say -
'This item is a gift'
'Add gift message for free'
'Add gift wrapping for £5' - Select this option to add a gift box to your order.
Then checkout as normal. If you have any problems pop me a message before ordering. Thanks
* PLEASE NOTE - I am finding more and more that Etsy puts unrealistic 'arrive by' dates on my listings. I can't change the dates it gives you, I set my processing time window for each product I make (this will vary for each listing as different items take different times to make).
I rarely go over these times (on the rare occasion this is likely to happen, I always message customers to let them know).
Then I tell Etsy the postage method. Etsy then tells you a best and worst case date, based on postage times (which are often a best case scenario rather than what I think are more accurate/normal times).
When Etsy tell you the best arrival date, it is very rare it will ever arrive on this date.
I urge all my lovely customers to message me if you need something for a specific date, if it is possible - I will try my best, if it is not possible - I will be honest with you.
UK customers do have the option to upgrade to next day postage at checkout which will speed up postage, (but I still need time to make your order so it won't always speed up my processing times).
Delivery issues are incredibly frustrating for buyers and sellers and I will try my best to fix any issues that arise.